Contact Us

Report an Issue

If you are in an emergency situation, call 911.

For urgent after-hours health and safety issues, please call 1-800-387-1856 (416-867-9165 in Toronto). Press ‘4’ and leave a detailed message when prompted. We’ll return your call as soon as possible.

How can we help?

Whether you’re a member or a theatre—or an artist interested in joining the Association—Equity’s dedicated staff are available to answer your questions and provide the support you need.

Equity staff are available by email and phone from Monday to Friday, 9:00 am – 5:00 pm.

Scroll down to find contact information for each department.

Equity’s Business Rep team supports artists at work and can answer questions and help address concerns related to the Association’s collective agreements and engagement policies.

Questions about work, pay or contracts

busrep@caea.com

Liaison elections, artist reports and releases

liaison@caea.com

Suggestions for agreement or policy changes

All suggestions are confidential.

agreements@caea.com

CTA/ITA engagements in Western Canada

woffice@caea.com

Equity’s Membership team can answer questions about member benefits, dues, insurance eligibility, and joining the Association.

Questions about dues, joining, benefits and services

membership@caea.com

Insurance claims and inquiries

equity@crawco.ca

Insurance claim denials

maz@caea.com

RRSP account and investments

mycanadalifeatwork.com

1-800-724-3402

Communications

Equity’s Communications team manages member communications and public information, including eDrive, news, events, and media relations.

For questions about eDrive, news, events, or press inquiries, please contact communications@caea.com

Experiencing an issue, found an error, or have feedback on this website? Please send us an email to let us know.

Equity’s Finance & Admin team manages Association finances, processes member deductions, and administers Engager bonding for productions.

General Inquiries

finance@caea.com

Bonding & Security

bonding@caea.com

Engager Payments & Accounts Receivable

engagerar@caea.com

Equity embraces an open and inclusive environment, and encourages respectful behaviour that affirms the dignity of all individuals. Equity further recognizes our shared responsibility for vigilance in creating and maintaining this environment. 

Equity recognizes a shared history with Indigenous First Nations, Inuit, and Métis peoples in Canada. In honour of those that have gone before us Equity commits to working toward understanding and actionable practises of reconciliation.

Have questions or need more information?

Contact Us

National Office

44 Victoria St, 12th Floor

Toronto, ON M5C 3C4

Phone

416-867-9165 (local)

1-800-387-1856